Money Back Guarantee
We know how risky business can be, and we know how intimidating trying something new can be, so to help ease your nerves we offer our money back guarantee. FoldedColor is dedicated to providing our customers with high quality, affordable packaging. Part of this is making sure that our customers are completely satisfied. We guarantee that the print, cut, and score of the products you receive will match your approved 3D proof and submitted artwork. If the products you received do not match your 3D proof or submitted artwork, we offer a money back guarantee. Should there be an issue with your product, just let us know and we will pay for the return shipping and return payment… it’s that simple. Payments will be refunded when the full order quantity is returned to our manufacturing site. We will work with you to reproduce your order to match your specifications.
We always recommend placing a small order prior to ordering a large amount. This will allow you to sample our product before you fully commit. Customers are responsible for submitting and approving print-ready files. If there is a problem with the printing of your item or die cutting, please contact us. We love hearing from our customers, no matter what the situation.
Please note: If there are any spot colors in your design, please ensure that they are from the PMS Solid Coated book to ensure the best print results. Slight color variation may occur due to computer monitor calibration.